Questions
Below you'll find the most common questions asked by people contacting NetSafe for help and advice. We constantly add new information in Q and A format and the most recent is listed at top
What if internet access is part of our tenancy agreement?
Landlords may be concerned if they offer internet access provided by the landlord as part of a tenancy agreement. Under the Copyright (Infringing File Sharing) Amendment Act the landlord (as account holder) may be at risk of prosecution if their tenants engage in infringing file sharing activities. If an internet account is already provided by [...]
How can I set up parental controls on the popular gaming consoles?
Video games can be fun for all age groups but parents often need help managing time spent playing games and understanding the parental control options for popular consoles including the Sony Playstation, Microsoft Xbox, Nintendo Wii and on the PC
How do I secure my wireless network?
Have you ever been looking for a a Wi-Fi connection and noticed a list of names nearby with the word unsecured written on them? If you have ever clicked on one of them, you’ll know that it gets you onto the internet without any further challenges. If you use a wireless modem or router that is [...]
How can I put parental controls on my child’s mobile phone?
Vodafone NZ have launched a new Android app called Guardian that offers parental controls for mobiles – we look at the options on all the major phones
How to upgrade your web browser to stay safe online
Upgrading your software is one of the NetSafe NetBasics and keeping your web browser up to date and secure is an essential step in improving your online safety
How do I protect my Apple Mac or iOS devices?
As Apple’s market share has increased to 15%, NetSafe is now taking more calls from iPad, iPhone and Mac owners keen for advice on safety and security
Practical advice for schools using YouTube videos
Teachers frequently use YouTube videos in class – NetSafe has now compiled practical advice on the educational exemptions of the NZ Copyright Act and using copyrighted video resources in schools
Should I use a separate browser to use Facebook securely?
Facebook has upset users with revelations about tracking logged out social networkers as they move around the web. Here’s advice from Australian blogger Nik Cubrilovic on setting up two browsers
How can I set up a cybersafety policy and use agreements for ECE personnel?
NetSafe has established a series of cybersafety use agreements and policy documents for use within an ECE setting – download them here
Apple Parental Controls: how to set up iPhone, iPad and iTunes restrictions
If you’re lucky enough to own an iPhone, iPad or iPod touch learn how to restrict access to content on iTunes and how to prevent costly credit card bills by blocking in-app or in-game purchases