NetSafe articles on help and advice

How can I report internet issues to NetSafe?

NetSafe offers multiple channels for reporting your concerns about a range of digital challenges. Contact NetSafe staff via our free helpline 0508 NETSAFE, by email or report online via the Pond and ORB websites.


What if internet access is part of our tenancy agreement?

Landlords may be concerned if they offer internet access provided by the landlord as part of a tenancy agreement. Under the Copyright (Infringing File Sharing) Amendment Act the landlord (as account holder) may be at risk of prosecution if their tenants engage in infringing file sharing activities. If an internet account is already provided by […]

Nik Cubrilovic: Facebook with two browsers

Should I use a separate browser to use Facebook securely?

Facebook has upset users with revelations about tracking logged out social networkers as they move around the web. Here’s advice from Australian blogger Nik Cubrilovic on setting up two browsers

Online gambling cash pile

What are the problems and risks associated with online gambling?

Gambling has traditionally been a highly regulated activity in New Zealand and the growth of the internet has provided more opportunities for people to place bets. NetSafe explains some of the downsides connected with online gambling websites based overseas

Hector's World

Hector’s World®: cybersafety for children aged 2-9

A unique cybersafety initiative for teachers and parents to help young people learn about safe online practices and digital citizenship

NetBasics Rapid Spawn worm virus screenshot

What anti-virus software should I use?

Malware is constantly being written and circulated online so it pays to install anti-virus and anti-spyware software to defend your computer

NetSafe NetBasics logo

How do I make my computer secure?

Computer security is a core cybersafety issue and it’s important for Kiwis to educate themsleves about staying safe online – the NetSafe NetBasics campaign cuts through the jargon


I am being text bullied what can I do?

Txt bullying and harassment is common after a relationship break up and amongst school age children. Read our advice on getting help from telecoms companies

At A Distance cyberbullying video still

I am being cyberbullied what can I do?

Technology means that bullying can now happen wherever and however you communicate with friends. Read our tips on dealing with cyberbullying