NetSafe articles on scams and fraud

How can I report internet issues to NetSafe?

NetSafe offers multiple channels for reporting your concerns about a range of digital challenges. Contact NetSafe staff via our free helpline 0508 NETSAFE, by email or report online via the Pond and ORB websites.

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Top Tips for Staying Secure on Facebook

The Facebook safety team have produced a new guide to help users of the social network stay safe and avoid malware scams. Tips include logging in over https (SSL) and one time passwords when accessing the site from a borrowed computer

NetBasics Masquerade

Scams and frauds: understanding internet trickery

It’s true that people don’t win lotteries they never bought a ticket for, or inherit millions of dollars from family they have never met – but not all internet scams are that obvious

NetBasics porn malware popups (screenshot)

Download dangers: what is safe to download online?

You need to keep your wits about you online to keep your computer secure. NetSafe has advice on malware websites, peer to peer file sharing, spam, popups and more


Report online incidents with The Orb

Help NetSafe and our partners keep New Zealanders safe online by reporting cyber incidents

Learn how to avoid internet scams

The internet has provided scam artists with a whole new set of tools to ply their trade. Visit the Scam Machine and find out how cyber criminals could trap you

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Can I trust cold calling PC technical support companies?

We’ve had thousands of reports about cold calling technical support companies wanting remote access to your computer. Read more about the hallmarks of the scam and what to do if you’ve been called

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How do I make my computer secure?

Computer security is a core cybersafety issue and it’s important for Kiwis to educate themsleves about staying safe online – the NetSafe NetBasics campaign cuts through the jargon