Netsafe has received a number of reports of online content relating to the attacks in Christchurch. Footage of the attacks as well as the gunman’s document outlining his terrorist ideology have been deemed objectionable under New Zealand law. This means that possession or distribution of this content is an offence. If you find footage of the attacks or links to the terrorist’s document online you should report it to Netsafe via our online report form but you should not keep copies or share it. Please ensure you include a URL link as part of your report so we can act to get the content removed.

If you find other offensive content relating to the attacks which you believe may breach New Zealand law you can also report this to Netsafe. When making a report please include a URL link.

If you see content that you believe indicates that you or another person is in danger or a crime is being committed, call the Police on 111 immediately.

The two key New Zealand laws which protect New Zealanders from harmful online content are the Harmful Digital Communications Act 2015 and the Films, Videos, and Publications Classification Act 1993. The Harmful Digital Communications Act protects New Zealanders from online content which targets an individual in a way that causes them harm. The Film, Videos and Publications Classification Act makes it an offence to trade in objectionable content. This can includes content which “describes, depicts or expresses, or otherwise deals with matters such as sex, horror, crime, cruelty or violence in such a manner that the availability of the publication is likely to be injurious to the public good”.

If you see online content which you believe breaches these laws, or other New Zealand laws you can report it to Netsafe.

The footage of the Christchurch attacks is disturbing and will be harmful for people to see. If you or someone you know has viewed the video and are struggling with what you have seen please contact ‘Need to talk’ – free call or text 1737.

While the content is online there is some risk that children or young people may come across it. We encourage all parents to proactively discuss with their children what they should do if they come across distressing content online. Further information is available at netsafe.org.nz/upsetting-content/

CERT NZ has issued an advisory about scams relating to the Christchurch attacks, including fake donation scams. Please visit the CERT NZ advisory for more information.

Contact Netsafe

If you need help or advice our helpline is open from 8am – 8pm Monday to Friday and 9am – 5pm on weekends.