Netsafe’s Annual Population Survey provides research-based insights into adults’ online experiences of unwanted digital communications including when this results in emotional distress or harm. It provides information about people’s self-reported experiences of online risks and the actions they take to reduce them, their awareness of the Harmful Digital Communications Act and other aspects of this legislation, and the responses people had to receiving unwanted communication.

Netsafe’s first Annual Population Survey (APS) was conducted in 2017. This paper reports on the second APS carried out in June 2018 and provides insights about the online experience of people in New Zealand which enables Netsafe to develop resources and support to best help people have a more positive time online.

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