Safeguard Framework

The Netsafe Safeguard Framework was developed by Netsafe and its partners to support schools including kura looking to establish safe online learning environments.  The framework identifies seven Key Areas within a school, and provides indicators of effective practice.

When schools commit to the framework and undertake an ongoing process of development, they can be assured that they are doing everything they can to safeguard their school, students, and staff from the harm of online safety challenges.

The Netsafe Safeguard Framework

The seven Key Areas in the framework are informed by ERO’s Wellbeing Indicators.


 Students Ākonga Involving students in online safety. Students are active partners, driving initiatives, and accessing support when required.
 Partnerships Mahi ngātahi Working with parents, whānau, iwi, community and other agencies. The school is actively partnering with parents, whānau, iwi, community and support agencies.
Stewardship Kaitiakitanga Considering requirements and use when providing access to digital technologies. Our use of digital technology considers our statutory requirements, our values and vision, and equity.
  Leadership Hautūtanga Leading the learning and providing support and procedures. Our policies, technologies, and incident management processes support the safe use of technology.
  Curriculum Marau Supporting students to develop online safety skills. We maximise the opportunities for students to develop online safety skills and become digital citizens.
 Professional Confidence Te tū māia Building professional knowledge, competence and confidence. Our staff can integrate online safety into learning programmes, model online safety confidently, and effectively respond to incidents.
 Inquiry and Review Te aromātai Reviewing and reflecting on current practice and identifying next steps. We regularly review our online safety programme drawing on a range of information sources.

The Safeguard Framework underpins Netsafe’s approach to digital citizenship and online safety in the education sector. The framework is a structured approach for New Zealand schools including kura looking to help their students to:

  • Be confident in their identity, language and culture as a citizen of Aotearoa New Zealand; and
  • Become socially and emotionally competent and resilient; and
  • Become a successful lifelong learner; and
  • Participate and contribute confidently in a range of contexts to shape a sustainable world for the future.

The framework reflects a growing understanding of the way digital citizenship is central to effective learning and wellbeing, as well as the importance of evaluation in school and Community of Learning transformation.

All of the tools and resources available in the Netsafe Kit have been designed to provide help and assistance for schools working towards the target states of the Safeguard Framework. The Safeguard Review Tool and Safeguard Surveys help schools to review their current practice to identify strengths and areas for improvement. The Safeguard Planner provides a detailed plan with supporting resources based on the framework.