What is phishing?


Phishing is often hard to recognise. It can come in many forms including email, email attachments, websites and phone calls. Ultimately a scammer is trying to gain access to your personal information like your bank account numbers and passwords.

How does phishing work?

Phishing attempts often look or sound legitimate and impersonate the organisation/sender the scammer is pretending to be from. You may receive an email, text or phone call from a bank, internet service provider or another organisation you deal with asking to update your details.

How to avoid phishing

  • Be cautious about emails with links to online services or strange looking attachments to open asking you to update or verify your details from sources you’re not expecting – just press delete.
  • Do an internet search using the names or exact wording of the email or message to check for any references to a scam – many scams can be identified this way.
  • Check to see if the website has a secure symbol. Secure websites use ‘https:’ rather than ‘http:’, or a closed padlock or unbroken key icon at the bottom right corner of your browser window. Legitimate websites are generally encrypted.

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