Contact Netsafe

There are a variety of ways you can contact Netsafe for online safety help and advice.

If you’re in danger or a crime is being committed, call 111 immediately or 105 for non emergency. Netsafe’s phone number is 0508 638 723.

Make an Online Report

You can use our online form to report any online safety issue. We’ll work with you and the online service provider and any person involved in the digital safety matter.  Any information you can submit on the form will help us to refer and act on your report.

Netsafe Helpline

Netsafe’s contact centre is available from 8am – 8pm weekdays and 9am – 5pm weekends and public holidays.

Follow Netsafe

Follow Netsafe NZ on social media for the latest online safety news, advice and tips.

Linked in

Media and marketing enquiries

For media queries please see our media page.

Netsafe presentations

If you would like to request a Netsafe presentation, you can complete an application form here. Please note that as a Not for Profit, we must triage requests as our ability to do such work is dependent on our funding streams and deliverables in any given year.

Please check your spam/junk folder for replies from this system.

Post something

If you would like to send something by mail, our postal address is:

Netsafe –  PO Box 124
Shortland St
Auckland 1140
New Zealand

Feedback about our Service

If you have feedback about Netsafe’s Services including a complaint or compliment about the service you have received from Netsafe please fill in this form