You can contact NetSafe staff by phone, email or via social media.

If you are in danger or a crime is being committed, call 111 or visit your nearest Police Station.

Telephone: 09 362 0971

You can also call us toll free from anywhere in New Zealand at 0508 NETSAFE (0508 638 723).

Please note: our telephone helpline service operates during office hours only (Monday – Friday, 8am to 5pm). Outside of these hours you can leave a message and we will call you back as soon as possible.


Twitter: @netsafeNZ


All queries are confidential. If we don’t know the answer to your query we will make use of our partner network to get the information you need or put you in touch with the best organisation that can help.

If you would like to send something by mail, our postal address is:

NetSafe –  PO Box 9386
Auckland 1149
New Zealand