There are a variety of ways you can contact Netsafe for online safety help and advice.

If you’re in danger or a crime is being committed, call 111 immediately.

Netsafe Helpline

  • Call toll-free on 0508 NETSAFE (0508 638 723)
  • Email help@netsafe.org.nz
  • Complete an online contact form
  • Text ‘Netsafe’ to 4282

Netsafe’s contact centre is available from 8am – 8pm weekdays and 9am – 5pm weekends and public holidays.

Follow Netsafe

Follow Netsafe NZ on social media for the latest online safety news, advice and tips.

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Media and marketing enquiries

For media, marketing and partnership queries only please see our media page.

Netsafe presentations

If you would like details about the presentations that Netsafe can deliver read our presentation page here

Post something

If you would like to send something by mail, our postal address is:

Netsafe –  PO Box 124
Shortland St
Auckland 1140
New Zealand

Complaints about our Service

If you are unhappy with the service you have received from Netsafe please fill in this form