Netsafe was founded in 1998 with the lofty goal to help New Zealand internet users stay safe online.

It was well before smartphones were smart, or media had learned to be social but it was clear new technologies were connecting New Zealand internet users to new opportunities and challenges.

After noticing the growing influence of technology in their respective areas, the New Zealand Police, Ministry of Education and several not for profits teamed up with telcos and IT industry partners to create an independent body focussed on online safety.

Together they created the Internet Safety Group (rebranded Netsafe in 2008).

Netsafe was given the remit to build an internet safety organisation that didn’t scare people away from technology. Instead we encouraged people to adopt it by promoting the tools and techniques they could use to minimise their online risks.

Thanks to our positive technology stand, pragmatic approach and innovative campaigns, Netsafe has been at the forefront of internet safety and security and received awards for our efforts too. More importantly we have provided support, education and advice to thousands of New Zealand internet users and helped resolve many online safety and security complaints.

We have some of the strongest relationships in the business and collaborate with government, law enforcement, industry and community organisations in New Zealand and around the world to achieve the best outcomes for internet users.

Today Netsafe is an internationally renowned independent not for profit organisation with an unrelenting focus on online safety practice. And our knowledge across all areas of digital challenge is unique.

Our expertise and experience underpinned Netsafe’s appointment as the agency to receive, assess and investigate complaints about online bullying, harassment and abuse under the Harmful Digital Communications Act

Things haven’t always been easy though. Netsafe has had plenty of challenges along the way – and that will not stop anytime soon, and with online and offline activities more connected things are always changing.

That means Netsafe’s purpose to enable all New Zealand internet users to confidently access digital opportunities and prevent online harm is more important than ever before.  And we gear everything we do to achieving this purpose and making a difference.

NETSAFE’S APPROACH

There are six values that guide the way Netsafe’s work and the decisions we make to help achieve our purpose.

Our values reflect who are and what we stand for:

  1. Honesty & integrity: We build trust and confidence by doing what we say we will.
  2. Agile & innovative: We seek out opportunities to learn, grow and improve.
  3. Accountable & transparent: We take responsibility for getting things done and share information to help others.
  4. Collaborative: We build relationships to get the best results as helping others is at the heart of everything we do.
  5. Inclusive: We treat people with respect and dignity and welcome diversity.
  6. Keeping it real: We know how to maintain perspective and keep things balanced.

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